Ahmet Said Çelik · IBM

Architecting enterprise agentic AI.

Customer Success Engineer at IBM. 18+ years across software, data and AI — now designing agent systems that are secure, observable and built to scale.

agent orchestration · live
RequestPlannerOrchestratorResearch AgentAction AgentReview AgentTools / APIsMemoryObservability
orchestrator distributes tasks →AgentsToolsMCP servers
ROLE
Customer Success Engineer
ORG
IBM
FOCUS
Enterprise Agentic AI
BASE
Istanbul, TR
// 01About

I help enterprises move agentic AI from demo to dependable.

I'm a technical solution architect with 18+ years across software, data, analytics and AI. My work lives where ambitious ideas meet real systems — defining architectures for large distributed platforms and turning intricate business problems into solutions that ship.

Today my focus is enterprise agentic AI: systems where specialized agents plan, call tools, remember context and coordinate to get real work done. I care most about the parts teams often skip — security, observability and the operational backbone that lets agents run reliably at scale.

I work as a Customer Success Engineer at IBM, closest to the people actually adopting this technology. I like to experiment, then make it production-grade.

Experience
18+ years
Based in
Istanbul, Türkiye
Studied at
Boğaziçi University
Recognition
IBM Entrepreneur Award 2025
Ahmet Said Çelik
Building agentic systems @ IBM
// 02Capabilities

What I bring to the table

From orchestrating fleets of agents to the architecture and cloud foundations underneath them — and the leadership to land it with real teams.

01

Agentic AI

Designing systems of autonomous agents that reason, act and coordinate.

  • Multi-agent orchestration
  • watsonx Orchestrate · Agent Development Kit (ADK)
  • Interoperability — MCP · A2A · ACP · ANP
  • Agent operations, evaluation & observability
  • LLM tool-use & function calling
  • Retrieval-augmented generation (RAG)
02

AI & Machine Learning

From classical ML to generative models across every modality.

  • Large language models & chatbots
  • Machine learning & deep learning (ML/DL)
  • Generative AI — text, image, video, speech, 3D
  • Transformers & diffusers
  • Advanced analytics
03

Architecture & Cloud

Enterprise-grade foundations for systems that have to hold up.

  • Enterprise architecture & development
  • Large distributed systems
  • Cloud — public · private · on-prem
  • Data engineering
  • Solution & analytics architecture
04

Leadership & Delivery

Connecting technology to the people and outcomes that depend on it.

  • Technical leadership
  • Technical consulting
  • Pre-sales & technical sales
  • Project management
  • Public speaking
// 03Agentic AI Lab

Systems that decide and act

AI that no longer just answers — it plans, calls tools, remembers, and coordinates with other agents to finish real work. Here's how I approach building it for the enterprise.

  1. 01REQUEST

    Intent arrives

  2. 02PLAN

    Decompose the goal

  3. 03ORCHESTRATE

    Route to agents

  4. 04ACT

    Call tools & APIs

  5. 05REMEMBER

    Persist context

  6. 06OBSERVE

    Trace & evaluate

01

Multi-Agent Orchestration

Coordinating specialized agents — planners, doers, reviewers — into reliable workflows with watsonx Orchestrate and its Agent Development Kit.

02

Interoperability & Protocols

Letting agents, tools and systems speak the same language with open standards — MCP for tools, A2A for agent-to-agent, and the wider protocol landscape.

03

Operations & Observability

Monitoring, evaluation and telemetry so you can see what agents actually do — the part most AI projects overlook, and the one that decides success at scale.

04

Secure & Governed

Treating safety, identity and governance as first-class: agentic systems that are secure, observable and scalable from day one.

Interoperability

Agents are only as useful as what they can reach. Open protocols let them speak to tools, data, and each other without bespoke glue.

MCPPROTOCOL

Model Context Protocol

Agents ↔ tools, data and APIs through one standard interface.

A2APROTOCOL

Agent-to-Agent

Direct, discoverable collaboration between specialized agents.

ACPPROTOCOL

Agent Communication

Structured, session-aware messaging for multi-turn workflows.

ANPPROTOCOL

Agent Network

Decentralized, peer-to-peer networks of interoperable agents.

// 04Experience

A path through software, data & AI

  1. Nowcurrent

    Customer Success Engineer

    IBM · Istanbul, Türkiye

    Working hands-on with enterprise clients to architect and adopt agentic AI — multi-agent orchestration on watsonx Orchestrate, interoperability via open protocols, and the security, observability and operations that make it production-ready.

    • Agentic AI
    • watsonx Orchestrate
    • Solution Architecture
    • Customer Success
  2. Earlier

    Solution & Analytics Architecture

    Technical leadership across software, data & AI

    18+ years defining architectures for large distributed systems and enterprise analytics — spanning cloud, data engineering, ML/DL, technical consulting and pre-sales, with a consultative approach focused on real business outcomes.

    • Enterprise Architecture
    • Advanced Analytics
    • Cloud
    • Technical Consulting
Signals

Recognition & speaking

2025

IBM Entrepreneur Award 2025

IBM

Recognized for innovation and impact with enterprise clients.

Jan 2026

Enterprise Agentic AI: Secure, Observable, Scalable

EEMKON · ICC Istanbul

Speaker on building enterprise-scale agentic AI systems.

Nov 2025

watsonx & Agentic AI

Data & Analytics Summit · Boğaziçi University

Speaker on AI that decides and acts, not just answers.

// 05Contact

Let's talk agents.

Always happy to connect on enterprise agentic AI — architecture, orchestration, protocols, or a conference talk. Drop a note and I'll get back to you.

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